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Content Description

Making It Work: Evidence-Based Recommendations for Remote Working, 2020
CEU: 0.025 | CEU Code: AD-EN-149501-0621

Before the 2020 COVID-19 pandemic, organizations chose remote working to improve productivity, accommodate favored employees, and reduce their real estate costs. When governments ordered mandatory office closures to contain the virus, businesses with little or no experience in remote working were forced online. Until a vaccine is developed, remote working will continue, and firms must look beyond surviving to thriving. This briefing paper presents some key research findings about remote working and productivity. Evidence-based recommendations are made for how these findings could be applied to architecture and design (A&D) firms.

Learning Objectives

  • Describe the factors that cause remote working to be more productive or less productive than in-office working.
  • List the factors that influence the productivity of remote workers, managers, and the organization under 'business as normal" and disaster conditions and describe possible strategies to address them.
  • Identify possible applications of research findings to Architecture and Design Firms during the COVID-19 pandemic and beyond.

Faculty BIO

Suzanne Cheng is Assistant Director of Education at AEC Daily, and a registered interior designer with the Association of Registered Interior Designers of Ontario. She spent 16 years in the A&D industry designing and managing interior projects for healthcare, justice, corporate office, and retail clients. Suzanne taught for four years at Yorkville University's Interior Design program, which inspired her career shift to curriculum design, instructional design, and professional education. She creates and develops a broad variety of courses on building products, building science, and practice issues. Suzanne has a Bachelor of Architecture from the University of Waterloo and a Bachelor of Education (Adult Education) from Brock University.


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