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Content DescriptionThis document provides guidelines for multiple organizations handling information security incidents in a coordinated manner. It also addresses the impacts of external cooperation on the internal incident management of an individual organization and provides guidelines for an individual organization to adapt to the coordination process. Furthermore, it provides guidelines for the coordination team, if it exists, to perform coordination activities supporting the cross-organization incident response. The principles given in this document are generic and are intended to be applicable to multiple organizations to work together to handle information security incidents, regardless of their types, sizes or nature. Organizations can adjust the guidance given in this document according to their type, sizes and nature of business in relation to the information security risk situation. This document is also applicable to an individual organization that participates in partner relationships. About ISOISO, the International Organization for Standardization, brings global experts together to agree on the best way of doing things – for anything from making a product to managing a process. As one of the oldest non-governmental international organizations, ISO has enabled trade and cooperation between people and companies all over the world since 1946. The International Standards published by ISO serve to make lives easier, safer and better. |
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